Shipping and Delivery
Policy
we strive to provide timely and efficient shipping to our customers worldwide. We work with FedEx to deliver your orders. Please review our Shipping and Delivery Policy below to understand the process and any associated costs.
1. Worldwide Shipping:
We proudly offer worldwide shipping for all our products. Regardless of your location, we will fulfill your order and ship it to you using FedEx, one of the most trusted international carriers.
2. Shipping Costs:
-
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of the order.
-
The final shipping cost will be displayed before you complete your purchase.
Please note that shipping fees are separate from any applicable customs duties or taxes that may be imposed during the delivery process.
3. Delivery Timeframe:
-
Delivery time varies depending on your location. Generally, international shipments can take anywhere from 7 to 15 business days.
-
We will provide you with a tracking number as soon as your order is shipped, allowing you to track the status of your delivery via the FedEx website.
Please note that delivery times are estimates and can be affected by factors such as weather, customs processing, or delays with the carrier.
4. Customs Fees, Duties, and Taxes:
-
Customs fees, duties, and taxes may be charged by the customs authorities in your country. These fees are not included in the price of the product or the shipping fees at checkout.
-
It is the responsibility of the customer to pay any and all customs fees, import duties, and taxes imposed by their respective governments upon delivery. These fees are typically collected by the carrier (FedEx) at the time of delivery.
We recommend that you check with your local customs office for further information on potential fees before placing your order.
5. Shipping Restrictions:
-
Shipping to P.O. Boxes: We are unable to deliver to P.O. Box addresses. Please provide a valid physical address for delivery.
-
Restricted or Prohibited Items: Certain countries may have restrictions on the import of specific products. We do not accept responsibility for products that may be restricted or prohibited in your country. You are responsible for ensuring that the items you order comply with local import laws.
6. Order Processing:
-
Orders are processed within 3 days after payment is confirmed.
-
Expedited shipping options may be available for an additional fee. Please check during checkout for available delivery options.
7. Delivery Issues or Missing Packages:
If you experience any issues with the delivery of your order, such as a delay, damaged package, or if the package is marked as lost, please contact us immediately. We will work with FedEx to resolve the issue as quickly as possible.
In the case of a missing package, FedEx will initiate an investigation. We will assist you with any claims process if necessary, but we are not liable for packages that are delayed or lost by the carrier.
8. Incorrect Shipping Information:
If you provide an incorrect address or incomplete shipping details, we are not responsible for any delays or non-delivery of the product. We strongly encourage you to double-check all shipping information at checkout.
If your package is returned to us due to incorrect or incomplete shipping details, you will be responsible for any reshipping fees.